Understanding Batch Dialer and What Sets It Apart

The benefits of a predictive dialer are too evident to be ignored, and there is much written about this ultimate tool that has made businesses look at cold calling in a different light. From increasing efficiency to scaling down abandoned calling rates a predictive dialer is a worthy helping hand that many in the market are holding on to.

But then there are several dialers available in the market that promise you moon and stars, so how do you determine what suits your business profile. I am sure you would also not mind taking the help of a calling system that has quite a few added features to give you an edge over other competitors.

This is where Batch Dialer comes to your rescue. But before we hop on to find out the cutting-edge features that a Batch Dialer can equip you with, let me first walk you through this amazing predictive dialer that is winning quite a few hearts thanks to its simplicity, efficiency, and innovativeness.

Understanding Batch Dialer

It’s an outbound dialer solution and one of the most easy-to-use tools available in the market. The best thing about Batch Dialer is that it is one power-packed tool that has under its belly all that you could ask for: Predictive Dialer and Preview Dialer.

Batch Dialer’s Predictive Dialing option uses machine learning in real-time to estimate when a phone call is about to end and promptly calculates the apt dialing speed required to scale down an agent’s idle time. The advantage, agent productivity shoots by 500%. How? That’s because they have to wait less and can connect to more prospective leads.

Gone are the days when calling agents had to take out time to research a contact, understand the calling history before making a call. Batch Dialer’s preview dialer makes calling, a walk in the park.

Agents can simply click a button and dial a contact from the dialer’s fully integrated CRM. Can it get easier than this?

Now that you’ve got a fair idea of what this ultimate dialer tool entails, let’s look at the features that set it apart. No moon and stars, these are pure and simple innovative ideas that seek to up your game in the market.

1) Phone Number Verification: A major factor that people are apprehensive of when cold calling is safety. With Batch Dialer you can be assured of safety because it runs all your numbers through a safety net to check their veracity. It also checks if a number has been reported spam.

2) Live Recording Dashboard: Monitor your agents live and track their productivity. See calls made, deals that were closed. You can also see which of your agents are on break, or on lunch. These tools are sure to help you boost your revenue at all times

3) Listen to previous calls: With Batch Dialer it is just impossible to not track and improve on your work quality. Under the Recent Calls tab and check the calls previously made without actually downloading them. Not just previous calls also listen to live calls when your agents are at it. This helps you analyze their performance better.

4) Access to Zillow and Google Maps: Besides providing an uptick in business, Batch Dialer is committed to providing its customers with an experience that is unmatched. And that is why Batch Dialer provides access to Zillow and Google Maps.

5) Recycle Campaigns and Lists: Most dialers today offer a way to create a campaign but Batch Dialer lets you recycle the campaigns that you’ve already made. Simply log into a platform, connect to a campaign, and start dialing. Create, start, pause edit, duplicate or delete campaigns directly from the dashboard.

To conclude

Choosing the Batch Dialer can load your business with more deals. Learn how to intelligently prioritize more deals and close them. There are a whole lot of features to choose from when adopting this dialer. Now, that you know what these features are, I am sure you can decide what suits you the best.